The quality of care you can provide is, in many ways, dependent on the quality of communication that exists between you and your patient.

1.10 Introduction

1.11 Purposes of Communication

1.12 Essential Components of the Human Communication System

1.13 Verbal and Nonverbal Methods of Communication

1.14 Methods of Nonverbal Communication

1.15 Guidelines for Communicating with Patients and their Families

1.16 Techniques for Communicating with Patients

1.17 Therapeutic Communication

1.18 Critical Elements of Effective Therapeutic Communication

1.19 Nursing Intervention with Patients with Special Communication Needs

1.20 Closing